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KeyBridge Medical Revenue Patient Care Representative in Lima, Ohio

We are seeking intelligent individuals with diverse backgrounds --- people who like to ask questions, solve problems, and find better ways to do things.  

At KeyBridge, we believe we're only as good as our reputation; after all, we are a respected leader in our industry and?16-time winner of Best Places to Work?awards! We want you to like where you work, too. And if you join KeyBridge, we think you will.  

Here are just a few of the perks:  

  • Business casual work environment  
  • Profit sharing and 401(k) with employer contributions  
  • Health, prescription, vision, and life insurance  
  • Vacation and paid time off  
  • Culture of caring for our employees, our clients, and their patients while having fun along the way  
  • Promoting team building with fun. Annual family picnic, holiday party, interactive games, luncheon carry-in, and even an amusing Halloween costume contest  

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``` - On-site fitness center   - Wellness initiatives that have included Fresh Fruit and Veggie Wednesdays, walking & hydration challenges, smoking cessation, and even a visiting massage therapist  

Position Summary:?Patient Care Representatives work for our state-of-the-art call center in Lima, OH, representing hospitals and healthcare providers while caring for their patients by processing payments and assisting them to resolve their patient account balances. We offer a team-driven work experience with flexible scheduling and monthly performance-based bonus plan. Spanish-speaking and previous medical billing experience are both a plus.  

We want the best and brightest to join our family. If you are great with people, organized, detail-oriented, possess a positive attitude & drive to be successful, we want to hear from you!  

Other perks to expect are:  

  • Flexible scheduling  
  • 125 hours of on-the-job training  
  • Monthly performance-based bonus plan  
  • Team-driven work experience, where together we can grow to our full potential  

We are hiring both full-time and part-time Patient Care Representatives. Our employees have the ability to work in our home office or work from home. We also offer a hybrid working model!  

Qualifications:  

  • Ability to understand and communicate with patients to assist them in resolving their patient account balances  
  • Basic keyboarding and the ability to learn & navigate our proprietary software  
  • Good listening & communication skills to successfully assist patients on the phone  
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form  
  • Write simple correspondence and effectively present information in one-on-one communications with responsible parties, clients, and other employees of the organization  
  • Ability to pass the MDHBA and ACA certification tests when you become eligible  
  • Ability to multi-task at a high level  
  • Ability to understand and communicate with Spanish-speaking patients is a plus  
  • Previous experience with medical insurance billing is a plus  

To Apply:?Submit resume to?Zach.Ellsworth@jfs.ohio.gov or online at https://keybridge-medical-revenue-care.breezy.hr/p/a11facd983b4-patient-care-representative-remote-hybrid-on-site{rel="nofollow"} 

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