Req #: 9357697

Position: Bellman

Status: Full Time

Shift: First (Day), Second (Afternoon)

Job Category: Guest Services

POSITION OBJECTIVE

The Bellman is responsible for providing a positive first and last impression to guests as they arrive and leave the hotel. The position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary.

ESSENTIAL JOB FUNCTIONS

• Greet all guests upon arrival
• Assist arriving and departing guests with luggage to & from rooms promptly
• Assist guests in and out of transportation
• Promote all hotel functions and facilities
• Hail taxicabs and answer inquiries
• Assist departing guests to their transportation
• Maintain the cleanliness of the lobby area
• Assist guest with general information when Concierge is not available
• Maintain knowledge of the community and area to assist guests with general information and local special events
• Polish and clean bell carts daily
• Check and secure guests' luggage
• Other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.