We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

The opportunity

This role serves as operational support for Manulife’s Procurement process and procurement systems as part of the digitization program and process improvement of Manulife Global Procurement. Reporting to the Procurement Operations Lead, the role is responsible in delivering business requirements through oversight of day-to-day operations and efficient performance of the end-to-end procurement process. Other than administrative support, the role also includes review and approval of purchase requisitions, understanding of the P2P process, ensuring compliance with company policies and regulatory requirements, and resolving and Purchase Requisition/Purchase Order-related issues or discrepancies.

The resource must have a strong knowledge in procurement, procurement systems and policies. Familiarity with contract management and purchase order is also important given the end-to-end procurement process and the integration points within the application.

Key Accountabilities:

• Support operational business requirements related to the end-to-end procurement process timely and efficiently.

• Review and approve purchase requisitions in accordance with procurement policies and vendor contract.

• Monitor compliance with procurement policies and procedures, including adherence to contract terms and regulatory requirements.

• Support Procurement COE in completing projects to uphold business initiatives which may include data clean-up or management of data integrity.

• Provide support into system and procedural documentation and training.

• Support the business through regular and daily monitoring of the Shared Mailbox and established incident management tool to respond timely and resolve business requirements.

• Perform other procurement duties as may be assigned.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.

• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

• You thrive in teams and enjoy getting things done together.

• You take ownership and build solutions, focusing on what matters.

• You do what is right, work with integrity and speak up.

• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• College/University graduate

• Experience with procurement, procurement process or procurement systems

• Experience working with procurement contracts and related legal document is an advantage.

• Advanced knowledge in Microsoft Applications.

• Ability to learn new technologies and tools quickly and work effectively in a changing environment.

• Ability to communicate effectively and interact both verbally and in writing.

• Strong analytical and problem-solving skills are required.

• Attention to details and accuracy are critical in completing tasks.

• Ability to prioritize and work effectively in a deadline-oriented environment.

• Good organizational and time management skills to handle multiple tasks.

• Effective coping skills and an outward positive attitude toward work and change.

• Flexibility to shift schedules.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

• A focus on growing your career path with us.

• Flexible work policies and strong work-life balance.

• Professional development and leadership opportunities.

Our commitment to you

• Values-first cultureWe lead with our Values every day and bring them to life together.

• Boundless opportunityWe create opportunities to learn and grow at every stage of your career.

• Continuous innovationWe invite you to help redefine the future of financial services.

• Delivering the promise of Diversity, Equity and InclusionWe foster an inclusive workplace where everyone thrives.

• Championing Corporate CitizenshipWe build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .